Privacy Policy

Last Updated: 23 June 2026

Introduction

Cypress Roam is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard data when you use our website or services.

Information We Collect

We collect information that you provide directly to us when you request our services, including:

• Your name and contact details
• Property addresses for inventory services
• Email correspondence and communication records
• Service preferences and booking information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source
• Cookie data as described in our Cookies Policy

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the inventory services you request
• To communicate with you about your bookings and our services
• To improve our website and service offerings
• To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity for providing our services
• Legitimate interests in operating and improving our business
• Compliance with legal obligations
• Your consent where required by law

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights or the safety of others
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service records are typically maintained for seven years in accordance with property industry standards.

Your Rights

Under data protection law, you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate information
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided on our contact page.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information is processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us at the email address provided on our contact page.