Last Updated: 23 June 2026
Cypress Roam is committed to compliance with the UK General Data Protection Regulation and the Data Protection Act 2018. We take our responsibilities regarding the protection of personal data seriously.
Cypress Roam acts as the data controller for personal information collected through our website and services. We determine how and why your personal data is processed.
We process personal data only when we have a lawful basis to do so. The legal bases we rely on include:
You have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. This is known as a subject access request.
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer needed or when you withdraw consent.
You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
To exercise any of your rights under GDPR, please contact us via the email address provided on our contact page. We will respond to your request within one month.
You will not normally have to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded, repetitive, or excessive.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office within 72 hours of becoming aware of the breach.
For questions about data protection or to exercise your rights, please contact us using the details provided on our contact page.
If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: www.ico.org.uk
We process personal data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Please review this page periodically for updates.